- The Central Bank of Nigeria email system is unable to receive any more emails due to a full mailbox.
- The overload is caused by a flood of failed transactions and bank customer complaints
- Many customers have been unsuccessful in resolving their issues with their respective banks and have turned to the CBN for help
The Consumer Protection Department (CPD) email ([email protected]) of the Central Bank of Nigeria (CBN) has become overwhelmed with a large volume of complaints, causing a full mailbox.
Although it is expected to be resolved the email overload indicates the growing challenges faced by bank customers carrying out transactions through electronic channels.