Across the counter: Rising technology failures worsen banks’ ATM transactions

The unending complaints of failed Automated Teller Machine (ATM) transactions is creating more austerity for bank customers and threatening CBN’s financial inclusion drive.

Business Hallmark gathered that over 60% per cent of complaints lodged by banks’ customers are linked to failed transactions which take forever to resolve. In recent times, many bank customers have fallen victim of such incidents with some complaining that the amount was their last cash.

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