App Update: GTBank apologises to customers, suggests alternative

Guaranty Trust Bank on Saturday apologised to its customers in response to the frustration that trailed a recent update of the GTWorld mobile banking app.

Customers of GTBank had on Friday expressed disappointment about the use of the bank’s mobile app amid disruption in the bank’s digital operations.

The development occurred after the bank announced an app update which was expected to bring improvements and new features to the bank’s mobile transactions but resulted in login issues and related difficulties for customers.