FCCPC to question GTB, MTN, Air Peace over consumer complaints

The Federal Competition and Consumer Protection Commission (FCCPC) has launched an investigation into leading players in Nigeria’s banking, telecommunications, and aviation sectors following numerous consumer complaints.

The consumer protection agency disclosed this on Sunday, in a statement signed by its Director of Corporate Affairs, Ondaje Ijagwu.

The commission said it will engage Guaranty Trust Bank (GTB), MTN Nigeria, and Air Peace Limited over allegations of poor service delivery and potentially exploitative practices that have caused widespread concern among Nigerian consumers.