PenCom Unveils Revised Service Charter, Consumer Protection Framework

The National Pension Commission (PenCom) has officially launched its Revised Service Charter and Consumer Protection Framework to enhance the quality of service to contributors and retirees under the Contributory Pension Scheme (CPS).

The launch, held at event in Abuja during the 2024 Customer Service Week celebrations, signifying a renewed commitment towards enhancing transparency, efficiency, and excellent service delivery in Nigeria’s pension industry.