The Nigerian Shippers’ Council (NSC) has recovered N6.1 billion from dispute settlements at the ports between 2019 and 2023.
The council which is responsible for regulating the port industry, said it received complaints from service providers and users through its Ports Service Support Portal and recovered the amount through its complaints handling process.
In a statement issued on Sunday by its Director of Strategic Planning and Research, Oluwarotimi Anifowose, the NSC said the complaints received included arbitrary charges, container deposit refunds, and import and export fraud.
