When LEADERSHIP visited MTN offices along the Murtala Muhammed Way and Fate roads (ShopRite), there were multitude of subscribers waiting to get their SIM cards restored by the scanty staff of MTN.
Some of the people who spoke with LEADERSHIP asked the telecoms company to leverage digital platforms for millions of Nigerians banned to recover their lines.
“It is archaic, time consuming and unacceptable to subject millions of Nigerians to days and endless queues to transact business which could be done digitally to such outmodeled harrowing experience,” one respondent told our correspondent.