FCCPC Adopts Scientific Techniques To Resolve Consumer Complaints

In a bid to resolve consumer complaints, the Federal Competition and Consumer Protection Commission, FCCPC, said it is currently implementing data analysis techniques to systematically analyse complaints.

Acting Executive Vice Chairman of FCCPC, Dr. Adamu Abdullahi, who disclosed this in Abuja, said the data analysis techniques will help in identifying patterns of unfair practices, leading to targeted interventions and improved consumer protection measures.

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