At the 2023 Nigeria Fintech Week held at Landmark Centre in Lagos, the African-focused fintech company advised players in the financial services sector to put customers’ safety first.
Folu Aduloju, Head of Operations, PalmPay, rallied the support of other stakeholders in Nigeria’s fintech ecosystem to help drive customer safety in the push for economic inclusion.
“In building solutions to bring more customers from the informal into the formal sector, players in the fintech ecosystem should work on building customers’ trust. This is a key factor because customers have a lot of panic due to past experiences of failed banks.
