Moni, a leading fintech company in Nigeria, has joined the world in celebrating the 2023 Customer Service Week under the theme, ‘Team Service’.
The week-long celebration was dedicated to recognising and expressing gratitude to both its customers and the people who serve and support them.
The Customer Service Week is a cherished tradition at Moni as it provides a unique opportunity to honour the individuals who play an essential role in the company’s success.
This year’s theme, “Team Service,” underscores the importance of collaboration and the incredible outcomes that result from working together.
Speaking on the customer service week, Chief executive officer (CEO), Moni, Femi Iromini, said: “We are thrilled to welcome everyone to Customer Service Week 2023. At Moni, this week is special to us because it allows us to extend our deepest gratitude to our incredible customers and our dedicated support team.
“The theme ‘Team Service’ embodies the spirit of collaboration, community and together, we aim to provide the best possible service to our customers.”
He added that throughout the week, Moni organised a range of engaging activities and surprises as tokens of appreciation. The activities were designed to show gratitude to the support staff and customers alike, recognising their contributions to the Moni community.
Also speaking, co-founder at Moni, Dapo Sobayo, stated that: “Our commitment to delivering exceptional service remains unwavering. We are genuinely honored to have such a dedicated team as part of the Moni family, and we deeply value our loyal customers who choose Moni as their preferred platform for savings, loans, and everything payments.
“As we celebrate Customer Service Week, we invite everyone to join us in embracing the spirit of ‘Team Service’ with enthusiasm and pride. Together, we shine as a team, making Moni’s customer service truly exceptional and reinforcing our vision of shared prosperity for all.”
Moni’s dedication to excellence in customer service has been a driving force in its mission to provide financial empowerment and shared prosperity to individuals and businesses in Nigeria. As the company celebrates 2023 Customer Service Week, it looks forward to continuing its tradition of delivering outstanding service and fostering a sense of community among its customers and staff.
