Disclosing this in a statement, the firm, Legend, which has its headquarters in Abuja, said that Legend studied and tried various solutions but only got a deeper appreciation for the underlying issues ranging from wide and general factors like social & economic to granular issues like the power switch in a customer’s home being turned off.
The company stated that, ‘‘Regardless of the challenges, we had one goal in mind which is to deliver stellar customer service consistent with our intentions and deserving of our customers. After a critical study and analysis of our environment, Legend formally launched a solution, My Legend App, which has been developed as a result of extensive research into customer service and designed to provide top-notch access to the Legend Ecosystem.
‘‘At the heart of My Legend App is our commitment to ensuring that our customers have a seamless experience when using our services. We understand that your time is precious, and we have worked hard to ensure that the app is fast and reliable, even during peak usage periods.’’
