Seven Nigerian banks have reported receiving a massive 6.9 million customer complaints in 2022.
This represents a significant increase of 54% or 2.42 million complaints compared to 4.48 million the banks received in 2021.
The banks include Access Bank Holdings Plc, Zenith Bank Plc, Wema Bank Plc, Union Bank of Nigeria Plc, United Bank for Africa Plc, Guaranty Trust Holding Company, and Jaiz Bank Plc.
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