Many Nigerians use ride-hailing services because of the comfort and ease to commute from one location to another, while for another group it is the earning potential as a driver. The recurring concern that ride-hailing users raise is safety issues which most times is a representation of society. This is why it remains critical for ride-hailing platforms to focus on making their services safe for users.
This can be said for Bolt which continues to iterate its safety tools to protect users on its platform. Bolt’s commitment to safety begins with the company’s driver screening process. Before a driver can start driving for Bolt, they must pass a comprehensive background check. This check includes criminal history, driving record, and vehicle registration. Bolt also requires drivers to have their vehicle inspected regularly to ensure that it is in good condition and safe to operate.