Unified identity to fix interoperability in financial services

Nigeria’s financial services sector is growing in many ways including the adoption of digital technologies, but interoperability remains a big challenge for the industry. One way to achieve this is to fix the national identity system.

Interoperability refers to the ability of different products to seamlessly interact. For payment systems, “interoperability” depends not only on the technical ability of two platforms to interact but also on the contractual relationships between the entities wanting to interact.